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Citizen 2.0 [electronic resource] : public and governmental interaction through Web 2.0 technologies

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서명/저자사항Citizen 2.0 [electronic resource]: public and governmental interaction through Web 2.0 technologies / [edited by] Kathryn Kloby, Maria J. D'Agostino.
개인저자Kloby, Kathryn, 1972-.
D'Agostino, Maria J. 
발행사항Hershey, PA: Information Science Reference, c2012.
형태사항1 online resource (xxiii, 355 p.) : ill.
기타형태 저록Print version: Citizen 2.0. Hershey, PA : Information Science Reference, c2012 9781466603189
ISBN9781466603196 (electronic bk.)
1466603194 (electronic bk.)
기타표준부호9786613597243
일반주기 "Premier reference source"--Cover.
서지주기Includes bibliographical references and index.
내용주기The role of social media in the public sector: opportunities and challenges / Anteneh Ayanso, Darryl Moyers -- An experiment in e-rulemaking with natural language processing and democratic deliberation / Peter Muhlberger -- Records management, privacy and social media / Staci M. Zavattaro -- Managing virtual public organizations / Julianne G. Mahler -- M-government: an opportunity for addressing the digital divide / Aroon P. Manoharan -- 3d digital city platforms as collaborative and decision-making tools for small municipalities and rural areas / Barbara L. Maclennan -- E-government in local government in the era of web 2.0: experiences of Alabama municipalities / Hua Xu -- Predictors of social networking and individual performance / Michael A. Brown Sr -- E-democratic administration and bureaucratic responsiveness: a primary study of bureaucrats' perceptions of the civil service e-mail box in Taiwan / Guang-Xu Wang -- Media and new military public affairs policies / Kenneth Hacker -- Web 2.0 technologies and authentic public participation: engaging citizens in decision making processes / Colleen Casey -- Web 2.0 for eparticipation: transformational tweeting or devaluation of democracy? / Elizabeth Tait -- Reaching citizen 2.0: how government uses social media to send public messages during times of calm and times of crisis / Tammy Esteves -- Congress 2.0: incumbent messaging in social media / Albert L. May -- I-government: interactive government enabling civic engagement and a new volunteerism / Linda-Marie Sundstrom.
요약"This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher.
일반주제명Internet in public administration.
Public administration --Technological innovations.
Communication in politics --Technological innovations.
Web 2.0 --Political aspects.
Online social networks --Political aspects.
Public administration --Citizen participation --Technological innovations.
Decision making --Citizen participation --Technological innovations.
POLITICAL SCIENCE / Public Affairs & Administration.
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