Citizens, politicians, and providers [electronic resource] : the Latin American experience with service delivery reform

상세정보

자료유형	단행본
서명/저자사항	Citizens, politicians, and providers [electronic resource]: the Latin American experience with service delivery reform / Ariel Fiszbein, editor.
개인저자	Fiszbein, Ariel.
단체저자명	World Bank.
발행사항	Washington, DC: World Bank, 2005.
형태사항	1 online resource (ix, 67 p.) : ill.
기타형태 저록	Print version: Citizens, politicians, and providers. Washington, DC : World Bank, 2005 0821360892
ISBN	1417583878 (electronic bk.) 9781417583874 (electronic bk.)
서지주기	Includes bibliographical references and index.
내용주기	1. Introduction -- 2. Service delivery and social outcomes : a story of successes and failures -- 3. LAC service delivery : assessing two decades of change -- 4. Conclusions.
요약	"Building on the accountability framework developed in the World Bank's World Development Report 2004: Making Services Work for Poor People, this study analyzes how two decades of political, administrative, and social transformations have changed accountability relations in Latin American countries. It describes how democratization, decentralization, privatization, and civil society participation have improved service delivery and identifies the causes of service failures." "By shedding light on the factors constraining delivery of the most essential services to the most vulnerable populations, Citizens, Politicians, and Providers provides guidance to policymakers and development practitioners on how to shape public action to get better-quality services for all."--Jacket.
주제명(지명)	Latin America --Politics and government.
일반주제명	Public administration --Latin America. SOCIAL SCIENCE --General. BUSINESS & ECONOMICS --Infrastructure.
분류기호(DDC)	363.6/098
언어	영어
바로가기