Public Services Delivery [electronic resource]

상세정보

자료유형	단행본
서명/저자사항	Public Services Delivery [electronic resource].
개인저자	Shah, Anwar.
단체저자명	World Bank.
발행사항	Washington, D.C.: World Bank, c2005.
형태사항	1 online resource (xxxviii, 219 p.) : ill.
총서사항	Public sector, governance, and accountability series
기타형태 저록	Print version: Public Services Delivery. Washington, D.C. : World Bank, c2005
ISBN	9780821361405 0821361406 0821361414 (electronic bk.) 9780821361412 (electronic bk.)
서지주기	Includes bibliographical references and index.
내용주기	Issues associated with the implementation of governmentwide performance monitoring / Alasdair Roberts -- A simple measure of good governance / Jeff Huther and Anwar Shah -- Assessing local government performance in developing countries / Matthew Andrews and Anwar Shah -- Results matter : suggestions for a developing country's early outcome measurement effort / Harry P. Hatry -- Delivering local/municipal services / Harry Kitchen -- Assessing the performance of health services in reaching the poor / Agnes Soucat ... [et al.] -- Measuring public sector performance in infrastructure / Hadi Salehi Esfahani.
요약	The globalization of information--satellite TV, internet, phone and fax--serve to enhance citizens' awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly reduced if citizens are unable to measure their government's performance in a meaningful way, which is precisely the topic of this timely book. The abstract concept of "government performance" can only be an effective tool in public debate when there are concrete statistics measuring performance and benchma.
일반주제명	Government productivity --Evaluation. Public administration --Evaluation. Municipal services --Evaluation. Medical care --Evaluation. Education --Evaluation. Public welfare --Evaluation. Infrastructure (Economics) --Evaluation. Government productivity. Administration publique --Productivite? --E?valuation. Administration publique --E?valuation. Services municipaux --E?valuation. Soins me?dicaux --E?valuation. E?ducation --E?valuation. Aide sociale --E?valuation. Infrastructure (E?conomie politique) --E?valuation. POLITICAL SCIENCE --Public Policy --Social Services & Welfare. SOCIAL SCIENCE --Human Services. Administration publique. Aide sociale. E?ducation. E?valuation de la performance. Gouvernement local. Service municipal. Services publics. Soins me?dicaux. O?ffentliche Dienstleistung. Leistungsbewertung. Evaluation. Verwaltung. O?ffentlicher Sektor.
분류기호(DDC)	361.6068
언어	영어
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