| LDR | | 00000nam u2200205 a 4500 |
| 001 | | 000014066422 |
| 005 | | 20240429114341 |
| 007 | | ta |
| 008 | | 240424s2023 nyua b 001 0 eng |
| 020 | |
▼a 9781265075538 :
▼c ￡53 |
| 020 | |
▼a 1265075530 |
| 035 | |
▼a (KERIS)BIB000016532843 |
| 040 | |
▼a 241038
▼c 241038
▼d 246009 |
| 082 | 04 |
▼a 658
▼2 22 |
| 090 | |
▼a 658
▼b B72sm10 |
| 100 | 1 |
▼a Bordoloi, Sanjeev. |
| 245 | 10 |
▼a Service management:
▼b operations, strategy, information technology /
▼c Sanjeev Bordoloi, James A. Fitzsimmons, and Mona J. Fitzsimmons. |
| 250 | |
▼a 10th ed. |
| 260 | |
▼a New York, NY:
▼b McGraw Hill,
▼c 2023. |
| 300 | |
▼a xix, 524 p. :
▼b ill. ;
▼c 28 cm |
| 504 | |
▼a Includes bibliographical references and indexes. |
| 650 | 0 |
▼a Service industries
▼x Management. |
| 700 | 1 |
▼a Fitzsimmons, James A. |
| 700 | 1 |
▼a Fitzsimmons, Mona J. |