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No	자료 유형	서명	저자	발행처	발행년
1	E-Book	The customer-centered enterprise [electronic resource] : how IBM and other world-class companies achieve extraordinary results by putting customers first 중앙도서관[본관] 대출가능	Thompson, Harvey	McGraw-Hill	2000

2	E-Book	Digital transformation [electronic resource] : the essentials of e-Business leadership 중앙도서관[본관] 대출가능	Patel, Keyur	McGraw-Hill	2000

3	E-Book	The eternal e-customer [electronic resource] : how emotionally intelligent interfaces can create long-lasting customer relationships 중앙도서관[본관] 대출가능	Bergeron, Bryan	McGraw-Hill	2000

4	E-Book	The customer service training tool kit [electronic resource] : 60 activities for delivering super service to customers 중앙도서관[본관] 대출가능	Gee, Val	McGraw-Hill	2000

5	E-Book	Cisco router networking [electronic resource] 중앙도서관[본관] 대출가능	Ammann, Paul T	McGraw-Hill	2000

6	E-Book	Building design and construction handbook [electronic resource] / 6th ed 중앙도서관[본관] 대출가능	Merritt, Frederick S	McGraw-Hill	2000

7	E-Book	Get Linux certified and get ahead [electronic resource] 중앙도서관[본관] 대출가능	Martinez, Anne	McGraw-Hill	2000

8	E-Book	Say it with presentations [electronic resource] : how to design and deliver successful business presentations 중앙도서관[본관] 대출가능	Zelazny, Gene	McGraw-Hill	2000

9	E-Book	Defending your digital assets against hackers, crackers, spies, and thieves [electronic resource] 중앙도서관[본관] 대출가능	Nichols, Randall K	McGraw-Hill	2000

10	E-Book	PHP3 [electronic resource] : programming browser-based applications 중앙도서관[본관] 대출가능	Medinets, David	McGraw-Hill	2000

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